Frequently Asked Questions

General

What am I supposed to do?

There are two main roles within the system: control assessor and control reviewer. You will be a control assessor if you are responsible for assessing the effectiveness of a number of controls. You will be a control reviewer if you are responsible for checking the assessments of a number of controls. It is possible to be both an assessor for one set of controls and a reviewer for a different set of controls.

Click on one of these links to download the instruction manual relevant to your role:
Assessor instruction manual
Reviewer instruction manual

If you are still unsure what to do, please Contact Us.

General

How do I report a technical issue?

Please enter a support request either via email at support@controltrack.com.au  or on our Technical Support page.